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History of
the CALM System
The CALM approach to crisis management lies in a long term
collaboration between a number of professionals, commencing in the
late 1980's which included consultant physicians and psychiatrists;
police and prison service trainers, social work trainers, mental
health nurses, trainers and academics,
concerned about the neglect of aggression management issues, within
national policy and research agendas and committed to the development
of evidence based responses.
The activities of this group included:-
•The establishment of MIGVAMT (Multi Disciplinary Group for Violence
and Aggression Management and Training), a violence management
support
group
•The first National Conference on Occupational Violence
•The first conference on the use of physical restraint in social care
•
Establishment of "The Centre for Crisis Management" - a registered
charity aimed at
promoting evidence based solution to occupational
violence.
• Involvement in national research and policy development initiatives
• Publication and research
• Support in developing the CALM physical intervention system
The CALM System was developed with the aim of producing an effective,
criteria and evidence based system of training in aggression
management, to help protect both staff
and service users from abuse and injury.
The system is divided
into two modules;-
CALM Theory module;-
The Management of Critical incidents/Challenging behaviour. Based on a
"systems" approach.
CALM Physical Restraint Model:- A
hierarchical model based on "Core" and "Supplementary" curricula. All
techniques are non aversive and have been independently bio
mechanically evaluated, with most restraints taking place in a
standing or seated
position. Programmes can be customised on the basis of Risk Assessment
and Care Planning.
The
programme was developed with the help of members of the Centre for
Crisis Management all of whom had extensive practical experience of
working with challenging service users, knowledge of the theoretical
and practice literature, and a wide range of experience in physical
intervention training.
CALM Training Services Ltd. was established as the co-ordinating
agency for CALM training programmes in 1997. The CALM system is now
widely used by Health, Social Care and Education services across the
UK and, more recently the USA.
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